The short version: a spent cold pack on arrival is expected, the solid does not mind, and the pack was never going to last twelve days.
Once the parcel arrives, the domestic leg is the controllable part: get it into the refrigerator promptly rather than leaving it in a warm hallway for a day.
Worth being precise here: asking a supplier to hold a shipment during a heatwave is reasonable and the better ones agree; the cost is a week and the benefit is a shorter warm exposure for anything in solution.
Arrhenius kinetics predict approximately a doubling of degradation rate per ten-degree rise and are the standard basis for cold-chain design.
The caveat is that a warm transit is survivable for a solid and materially different for a solution.
Buy a logger if you actually want to know. Everything else is inference.
edited 8 Jan 2026 by pieter_maas — clarified the distinction between purity and content