1.9 percentage points, and the direction is the informative half. Medutest reports 95.2 per cent and the certificate 97.1, so the independent figure is lower. As impurity that is 4.8 per cent against 2.9 — 1.66 times as much unassigned area. A gentler gradient resolves impurities that a steeper one hides beneath the main peak, so the better method routinely reports the worse number; 1.9 points is comfortably inside what method choice alone produces on identical material. Ask both parties for the method section before you decide which figure is wrong, because the answer is often neither.
Read the chromatogram before you read the number, because the number without the trace is not a measurement, it is a claim.
Tailing factor measures peak shape, and a badly tailing peak spreads into the region where small impurities live, forcing tangent-skim integration that assigns tail area to the main peak.
Concretely, integration of the shoulder — whether you use perpendicular drop or tangent skim — determines what area gets assigned to the main peak versus the impurity table.
Compare purity within a single laboratory on the same method, never across laboratories.