Answering this needs the purification method, since a trifluoroacetic acid mobile phase leaves trifluoroacetate unless a deliberate exchange was performed.
Worked reconciliation: a 10 mg vial at four per cent water and eight per cent trifluoroacetate contains 10.0 × 0.88 = 8.8 mg of peptide, a twelve per cent shortfall against label with a perfectly clean purity figure.
A supplier who reports both water and counter-ion has given you everything needed to reconcile the vial, and on this site that is a very short list.
Trifluoroacetate effects in cell culture are documented and are the technical basis for salt exchange to acetate.
Nothing here is medical advice, and research-use compounds are not approved for human use.
Water plus counter-ion is why gross mass and peptide mass differ.