Stated carefully, this is where the anxiety in this hobby is most out of proportion to the chemistry.
A pack that arrived hard tells you about the last day of transit only, since it will have melted and, if the ambient dropped, partially refrozen.
Phase-change pack hold time is a function of mass, latent heat and insulation, and published figures for small parcels are on the order of one to two days.
The caveat is that "within specification" and "unchanged" are different claims. A vial can lose a few per cent of content and still be usable for its purpose while no longer matching its certificate.
Lyophilised tolerates the lane. That is the answer for almost every order.
edited 15 Jul 2026 by lyoph_cake — expanded the table to cover the lower concentration
2Thank you — this is the answer I was looking for. – Dr_Nadia_Farsi 4 months ago add a comment