Accepted answer
Start with the seal, the stopper and the label, in that order, and then look at the contents against a light and a dark background.
Melt-back at the stopper — a glassy ring where the cake meets the closure — indicates the cycle ran warm at the top of the vial. Cosmetic in most cases, informative always.
Check the fill looks proportionate to the label claim. Ten milligrams of peptide is a small volume of powder, but it is not nothing, and a vial that looks empty is worth a photograph.
Melt-back and collapse are documented lyophilisation cycle defects with well-described visual appearances.
Do not open a vial you intend to return or claim on; photograph it sealed first.
Crimp, stopper, label, contents. Light background and dark background.