Accepted answer
The short version: get the criteria, evidence each one in the record, submit with the documentation attached, and appeal a denial with the reason addressed.
Where prerequisite therapy is required, the record needs the agent, the dates, the dose and the reason it was stopped. "Tried and failed" without those four elements is not documentation.
Twelve-month cost model, illustrative structure
| Line | Brand, insured | Compounded, subscription | Research-grade, self-tested |
|---|
| Product | Copay × 12 | Monthly fee × 12 | Vials × unit price |
| Consultation | Covered or copay | Bundled | Not applicable |
| Monitoring labs | Often covered | Usually not | Self-funded |
| Independent testing | Not applicable | Optional | Essential; per lot |
| Shipping | Pharmacy | Included | Per order |
| Dominant cost | Copay structure | Subscription fee | Testing |
Stated carefully, each criterion must be evidenced in the clinical record, dated, before the request. A criterion asserted in a covering letter but absent from the notes is the commonest reason for a denial.
Medical policies stating prior-authorisation criteria are published by plans and are obtainable before submission.
Attach everything on the first submission. Incomplete is the commonest denial.
6Adding for future readers: log every call with a name and a reference number. – leonid_marchuk 7 months ago add a comment