Accepted answer
Answer first: a prior authorisation is a documentation exercise against published criteria, and it is won or lost on whether the record contains the required elements.
Obtain the medical policy for the specific drug and plan first. It lists the required diagnosis codes, thresholds, documented durations and any prerequisite therapy, and it is the checklist the reviewer works from.
Twelve-month cost model, illustrative structure
| Line | Brand, insured | Compounded, subscription | Research-grade, self-tested |
|---|
| Product | Copay × 12 | Monthly fee × 12 | Vials × unit price |
| Consultation | Covered or copay | Bundled | Not applicable |
| Monitoring labs | Often covered | Usually not | Self-funded |
| Independent testing | Not applicable | Optional | Essential; per lot |
| Shipping | Pharmacy | Included | Per order |
| Dominant cost | Copay structure | Subscription fee | Testing |
The part that matters: the denial letter states a specific reason. The appeal should address that reason first and explicitly, with the missing evidence attached, rather than restating the original case.
Peer-to-peer review is a standard step in utilisation-management processes and resolves a meaningful share of disputes.
Get the criteria first. A request written blind is a request written badly.