Answering this needs the origin and destination pair, because lane behaviour varies far more than carrier marketing suggests.
That is the argument for shipping lyophilised. A dry powder with low residual moisture is chemically stable at ambient for months; the degradation pathways that matter need water.
It helps to be literal here: a single-use temperature data logger costs a few pounds and converts speculation into a record. If the temperature history matters to you, buy one rather than arguing about packaging.
Phase-change pack hold times are a function of mass, latent heat and box insulation, and published figures for small parcels are on the order of a day or two.
Ask for a hold during a heatwave. The better suppliers agree without being pushed.