The honest answer is that a hold usually means a form, and that occasionally it means something else.
Suppliers differ in how they complete documentation and members have reported markedly different lane behaviour as a result. Asking how a consignment will be described is a reasonable pre-order question.
Keep the documentation. Invoice, declaration, tracking history and any correspondence — if something needs resolving later, that record is what resolves it.
Personal and commercial importation are distinguished in most customs regimes by criteria including value, quantity and consignee.
Prior successful deliveries establish nothing about the legality of the next one.
A seizure notice has a deadline. Read it properly and take it seriously.
edited 4 Aug 2024 by lukas_sedlacek — expanded the table to cover the lower concentration