Start with the physical state. Lyophilised powder is stable at ambient for the duration of any normal lane; anything in solution is a different conversation entirely.
Reported ranges from Chinese origins to western Europe cluster around nine to fourteen days with tracking, with inland origins adding a domestic leg and coastal ones sometimes beating the range.
Worth being precise here: asking a supplier to hold a shipment during a heatwave is a reasonable request that the better ones honour, and it costs a week rather than an order.
Phase-change pack hold times are a function of mass, latent heat and box insulation, and published figures for small parcels are on the order of a day or two.
A liquefied pack on arrival is expected. It is not evidence of a problem.
edited 11 Dec 2025 by one_ml_bac — removed a claim I could not source